Recent Posts

Steps to Minimize Damage After a Leak

4/5/2021 (Permalink)

Flooded room within home Our highly trained technicians are available to help 24/7!

4 Steps To Minimize Damage After a Leak

Any time you experience a leak in your Highlands County, FL., home, it's definitely considered an emergency. Water spreads quickly and can lead to significant flooding. The faster you act and take steps to minimize damage, the less expensive repairs will be. Fortunately, there are some simple steps that you can take to minimize damage.

1. Turn Off Water
The moment you notice a leak under your kitchen sink, turn off the water. The water shut-off valve will be located underneath the sink. Look for a rounded or football-shaped valve that is attached to the pipe coming out of the wall and running up to the sink. Simply turn the valve clockwise until you can't turn it anymore. Turn the hot and cold faucets on and let the remaining water run out of the faucets before starting any kitchen repair work.

2. Remove Belongings
If there is a substantial amount of water filling up your home, prop up furniture on wood blocks and remove upholstery and rugs from the area. Remove all loose belongings and try to mop up the water with a mop or wet/dry vacuum. Remember, it may be unsafe to stay in the room due to electrical and slip hazards. In these situations, don't attempt to clean up the area.

3. Call Insurance
Call your insurance company if you experience water in a home. Let them know the details of the flooding and take pictures to document the damage. Many homeowners insurance policies cover sudden and accidental events. For example, a water heater that ruptures and a pipe that bursts are two examples of covered accidents.

4. Call Restoration Company
Water restoration specialists like SERVPRO of Highlands County are available to assist you with repairs and cleanup. If you find yourself standing in several inches of water, call an emergency restoration company. Professionals will inspect the water damage, extract the water, dry and clean the area, and restore your home to pre-flood condition.
Flooding is an emergency that needs to be taken care of immediately. Follow these steps to minimize damage after a major leak.

Realtors: We can help your client with the closing process!

3/15/2021 (Permalink)

Person holding house in one hand and keys in the other We're available 24/7!

In today's strong real estate market, our SERVPRO team would like to assist in making the process as smooth as possible for you and your client!

As a local leader in the cleaning and restoration industry, SERVPRO of Highlands County is equipped and prepared to help your clients with a variety of issues in their home! 

Whether your client needs a carpet cleaning, a duct cleaning, or there is a pesky mold issue that popped up during the home inspection process, our team of technicians is standing by to quickly respond and resolve issues for your client! 

Our services include:

  • Water damage, flood, fire & smoke damage & mold remediation
  • Sewage
  • Biohazard
  • Crime scene
  • COVID-19
  • Carpet cleaning
  • Furniture and upholstery cleaning
  • Rug Cleaning
  • Dryer vent cleaning
  • Air duct cleaning
  • Tile and grout cleaning
  • Strip and wax (VCT)

Call us anytime at 863-446-0258!      

Subscribe to our Monthly Newsletter - The Green Gazette!

3/15/2021 (Permalink)

Cover page of March Green Gazette Sign up for our monthly newsletter today!

Do you want to keep up with community events and receive tips on protecting your home or business from disaster?  

If so, sign up for our Monthly Newsletter, The Green Gazette!

Our SERVPRO Of Bartow / Lakeland Highlands & Highlands County newsletter is filled with all kinds of information that you will not want to miss!  We like to include community events, cleaning tips and fun activities happening within our community.  We often have the opportunity to win a raffle prize!

To sign up for our newsletter use the link below to sign up.

Let us know what you think!

If you ever have any questions or information you want to be put in the newsletter, feel free to email me at or text us directly at (863) 617-1976.

The Green Gazette hopes you subscribe today!!  

SERVPRO Smoke Damage and Odor Removal Specialists

3/15/2021 (Permalink)

Before & after picture of items damaged by smoke Call us today if you experience smoke damage!

Smoke Odor Removal After A Fire

Unfortunately, even if you are incredibly prepared for a disaster in your home, smoke & fire damage  will still have an impact on your family. A fire can cause structural damage and can cause a number of other hazards such as water damage, soot pollution, fire extinguisher dust and unhealthy smoke levels. In order to remove these hazards from your home, smoke odor removal will have to take place.

Smoke Odor removal is a complicated process. First we must identify the source of the odor and assess the structural conditions.  We also take into account the severity of the odor.  One thing is for sure...  the sooner we can start cleaning, the better!  

The science of identifying and eliminating odors is complicated, so call SERVPRO of Bartow / Lakeland Highlands at 863-510-5962 and we will take care of all of your fire damage restoration! 

Is Your Business Prepared for Storm Damage?

3/15/2021 (Permalink)

Office items floating in flooded office Call us today if you experience storm or water damage!

Is Your Business Prepared for Storm Damage?

SERVPRO of Highlands County has the training, equipment and experience restoring businesses affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your business back to pre-storm condition.

Why Call SERVPRO® of Highlands County?

We're Faster to Any Size Disaster

When a storm hits your Avon Park, Sebring or Lake Placid business, you need help immediately. Our quick response will help prevent secondary damage and help reduce restoration costs.

We're Highly Trained Storm Damage Specialists

As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians
  • Applied Microbial Remediation Technicians

We can scale our resources to handle any size storm or disaster. We can access resources from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams strategically located throughout the country.

Have Storm or Flood Damage?
Call Us Today (863)446-0258

Smoke and Soot Cleanup

3/8/2021 (Permalink)

SERVPRO technicians cleaning soot from ceiling Call SERVPRO of Highlands County if you have soot/smoke damage!

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and soot facts:
Hot smoke migrates to cooler areas and upper levels of a structure.  Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.  The type of smoke may greatly affect the restoration process.

Different Types of Smoke:
There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Highlands County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber
Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and wood
fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire
virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services
Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – 863-617-1976

My house flooded!! Now what?

3/1/2021 (Permalink)

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Water or Flood Damage?
Call Today – (863)510-5962

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - If Possible, Stop the Water   

If your flood is caused by a broken pipe or an appliance leak, the water should be turned off at the main water valve as quickly as possible.

Step 2 - Call SERVPRO of Highlands County for an Inspection and Water Damage Assessment

Our certified technicians will determine the scope of your water damage at this stage. We inspect  to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Has your Business Experienced Water Damage?

3/1/2021 (Permalink)

Flooded office with rubber duck Call SERVPRO at (863)510-5962 if your office experiences water damage.

Commercial Water Cleanup

If you run a business, you probably don't often think about commercial water damage. After all, you have to manage employees, manage the budget and control your inventory. However, when water damage occurs, it can throw the rest of your business into disarray unless you react quickly with skilled restoration services.

Among the most troubling elements of water damage to your retail location is the substantial damage that it can ultimately cause to construction materials and fixtures throughout the facility. Elements like tables and desks used for cash registers or clothing displays can become saturated and warp or degrade even after an inadequate cleaning job by employees or custodial staff.

More to the point, cleanup jobs that our SERVPRO technicians take on often hinder the business’s ability to remain open to their customers. Whether it is a safety concern or something of an aesthetic eyesore, a business owner calls us to come out because the problem needs to get taken care of immediately. A rapid response from our emergency team can help to limit some of these effects mentioned above and help to make the entire restoration more efficient.

Another thing that you should consider when it comes to choosing professional restoration from our SERVPRO team for water cleanup is the effect a lingering situation has on not only your profits but also the employees that depend on their jobs. The longer that your facility is closed off to customers, the longer that individual members of your staff are without gainful employment.

Sometimes one of the hardest choices that a business owner has to make is determining when a situation is out of their control and best left to the professionals to restore or recover. If you need emergency water cleanup or any other kind of disaster restoration for your property, you can always count on our crew at SERVPRO Of Bartow Lakeland Highlands & Highlands County technicians to get the job done right. We are available anytime by calling (863) 510-5962.

Did you know we have our very own Meteorologist?!

2/16/2021 (Permalink)

Image of hurricane tracker Storm tracker during a hurricane.

We do! And it's no surprise since disaster recovery is our niche! Forecasting the weather benefits us by better preparing our team to respond immediately after a large storm passes.

Our Chief Meteorologist, Lela Davis, has helped track many storms and her input is critical as she can predict targeted areas that will be affected the most, post-storm. Her input entails information, such as: target areas, category strength, flash flooding, and wind gust speeds. All of which are vital when responding to those areas quickly. Our Disaster Recovery Team then use this information to activate the SERVPRO tools and resources in order for them to effectively coordinate team mobilization, equipment and power setups, communication protocols, and much much more. Having such measures in place makes a world of difference when helping homes and businesses put the pieces back together. Our SERVPRO team is always "Here to Help"!

Why SERVPRO? The Difference is in Our People

2/16/2021 (Permalink)

Picture of SERVPRO team Our SERVPRO team!!

When it comes to disaster recovery, we may not be the only game in town, but there’s a reason why so many homeowners and businesses choose SERVPRO to recover from water, fire, mold, or flood damage. The difference is our people!

We invest in our employees

SERVPRO invests in having the best employees in the business. We have always put a high priority on educating our team. That need is more important than ever today. SERVPRO is an IICRC certified firm with certified technicians, which means customers can expect the very highest in standards and protocol to be used in their home or business when disaster strikes.

IICRC training and certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries and those standards are high. Our SERVPRO professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses so they are well-prepared to handle any disaster in any situation and know how to approach the restoration process quickly and effectively.

Employee certification training

The Employee Certification Training by SERVPRO is a voluntary, self-paced program designed for SERVPRO franchise employees to further their knowledge and training. Certification is awarded after successful completion of course materials and an examination. Modules for training include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Advanced Structural Drying

Ongoing, comprehensive training for our crew

Our training program doesn’t stop at just IICRC and Employee Certification Training. We also offer:

  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. If your property suffers water, flood, storm, fire, or mold damage, know that you’re in great hands with the professional SERVPRO team. Our employees make the difference! Contact us 24/7 for restoration assistance at 863-510-5962.